Customer Testimonial


Annie M. Yuzzi

Sr. Director, Corporate Event Marketing, Sumo Logic

In the midst of Covid, the event marketing industry has been turned upside down, but the need to reach our customer, prospects have not. Pivoting to understand and select the right platform to produce our annual user conference was a difficult task. We evaluated both off the shelf products as well as custom built. After we realized that “work from home” would like go into 2021, we decided to build our own and have the flexibility to repurpose for both internal and external events. We found there were significant benefits in doing so including the ability to really showcase our brand, have a unique interface and see overall cost savings.

Jaguar Design Studio was an amazing partner and did epic work to bring to life our vision for a virtual event and an immersive experience for our attendees. They have very seasoned developers who designed a back-end that was reliable, easy to use and built to scale. The UX and graphic designers took the time to understand our brand and created an intuitive, easy to navigate front-end and compelling brand look and feel. Add to this the video graphics, analytics and project management teams and we had a recipe for confidence and excitement on what we created together.

We believe virtual will be part of the event industry makeup for some time to come. We felt very fortunate to partner with Jaguar and look forward to working with them on all of our virtual needs to support both our internal and external digital event initiatives.
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PRIVACY POLICY

Last Updated: March 7, 2025

Introduction

SilentGrowl Inc. ("SilentGrowl," "we," "us," or "our") values the privacy of our users. This Privacy Policy details how we collect, use, share, and safeguard personal data on our website (www.silentgrowl.com) and our virtual event platform.

Scope

This Privacy Policy ("Privacy Policy") is part of our Terms and Conditions and applies to all visitors to our website and further applies to our virtual event platform and all registrants, presenters, exhibitors, sponsors, and other persons attending or participating in our virtual events.

Information We Collect, Store, and Use

  1. Registration Information and Other Identifiers:

    When you create a SilentGrowl account or register for any event, we store and use information you provide during the account creation and/or event registration processes, such as first and last name, email address, phone number, postal address, login and password information, company, job title, country, industry sector, and any additional data provided.

  2. Event Activity:

    Events attended, resources downloaded, interactions with other participants, and survey responses.

  3. Technical Information:

    IP address, network connection type, browser type, device information, operating system, internet service provider, geolocation information, dates and times of access and the duration and stop time of such access, and the pages, flies, documents and links that you visit.

  4. Cookies and Tracking Technologies:

    We may use cookies and similar technologies to recognize you, enhance your experience, and analyze platform usage.

  5. Payment information:

    We use a third party payment processor for event registration, and we do not store your payment information relating to events or event registration on our computer servers, with the following exception: We may collect and store payment information relating to payments for matters that are peripheral to attending and participating in events-specifically, housing and ticketing for special events.

How We Use Your Information

We use your information relating to the following matters:

  1. Manage and deliver events:

    To facilitate event registration and participation, provide access to event content, communicate important updates, and detect or prevent fraud.

  2. Platform improvement:

    To Analyze usage data to optimize platform functionality and user experience.

  3. Networking and communication:

    To enable event registrants, presenters, exhibitors, sponsors, and other persons attending or participating in our virtual events to connect, message one another (if the user enables messaging on our virtual platform), and participate in discussions.

  4. Marketing and Promotional Activities:

    We may send communications about events and services, including via emails, notifications, text messages, and or other communications. You may opt out of these communications at any time.

  5. Privacy Policy Enforcement:

    To enforce this Privacy Policy and any other terms and conditions you have agreed to, including protecting SilentGrowl's rights, property, copyright-protected content, or other intellectual property.

Sharing Your Information

We may share your information as follows:

  1. Event Sponsors/Exhibitors:

    We may share your information with event exhibitors, sponsors, and presenters, unless you opt out of such sharing.

  2. Service Providers:

    We may share necessary information with third party vendors who support our platform or event execution (for example, video streaming providers and analytics partners).

  3. Legal Compliance:

    We may disclose information when required by law to protect our rights, or in response to valid legal requests.

Data Security

We implement technical and organizational measures to safeguard your data, including:
  1. Encryption of data in transit and at rest.
  2. Regular security assessments and vulnerability scans.
  3. Strict access controls and employee training.

State and Country Specific Rights

A. State-Specific Privacy Rights (United States)

Pursuant to certain state privacy laws in the USA, individuals residing in certain USA states may have additional rights regarding our collection, use, and sharing of their personal information. This Section A applies to residents of states including California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia and provides additional information in accordance with the privacy laws (current or forthcoming) in those states (collectively, the "State Privacy Laws"). The exact scope of these rights may vary by state.
We will not discriminate against you for exercising your rights under any State Privacy Laws. Please note that the various rights described in this Section A may be limited to residents of the states listed above and may not be available to all users.
The State Privacy Laws may provide residents of certain USA states with some or all of the rights set forth below. Please note, however, that these rights are not absolute and may be subject to certain exceptions. For this reason, Silent Growl may decline requests made under the State Privacy Laws in certain instances, in accordance with applicable law. Subject to any exceptions or limitations, and based on your location, these rights may include:
  • Right to Access: The right to request a copy of the specific pieces of personal information that we have collected about you in the previous twelve (12) months. The information will be delivered by mail or electronically. Upon receipt of a verifiable consumer request, described below, we will disclose: (i) The categories of personal information we have collected about you; (ii) The categories of sources from which personal information is collected; (iii) Our business purpose for collecting personal information; (iv) The categories of third parties with whom we share personal information, if any; and (v) The specific pieces of personal information we have collected about you.
  • Right to Data Portability: The right to receive your personal information in a portable, readily usable format that allows you to transmit your information to another entity without hindrance.
  • Right to Correct Inaccurate Information: The right to request that we correct inaccurate information about you that we maintain.
  • Right to Deletion: The right to request that we delete certain personal information.
  • Right to Be Free from Discrimination: The right to not be discriminated against by us for exercising any of your rights. For example, we will not: (i) Deny goods or services to you; (ii) Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (iii) Provide a different level or quality of goods or services to you; or (iv) Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services, except to the extent permitted by law.
    • In addition to the above, pursuant to State Privacy Laws, you may have the right to opt-out of our processing or "sharing" of your personal information for one or more of the following purposes: (i) personalized or targeted advertising; (ii) sales; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects. You may also have the right to limit, opt-out of, or require consent to process your sensitive personal information.
    Nevada also provides its residents with a limited right to opt-out of certain personal information sales. SilentGrowl does not sell your personal information to third parties as defined in Nevada law, and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. To exercise your opt-out rights, of if you have any questions regarding our data privacy practices or our compliance with Nevada data privacy law, please contact us at support@silentgrowl.com.

    B. California Residents: Additional Privacy Disclosures

    Pursuant to the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations (collectively, the "CCPA"), SilentGrowl makes the following additional disclosures regarding its collection, use, and sharing of personal information:
    Categories of Information Collected, Disclosed, and Shared: The categories of personal information we collect and the sources from which we collect such information are described above in this Privacy Policy; the business purposes for which we use this information are described above in this Privacy Policy; and the categories of third parties to whom we may disclose this information are described above in this Privacy Policy Privacy Policy. We have not sold consumers' personal information in the preceding twelve (12) months.
    As further described in our Privacy Policy, in the preceding twelve (12) months, we or our service providers may have collected the following categories of personal information, as defined in the CCPA, for a business purpose:
    • Identifiers
    • Financial information
    • Commercial information
    • Internet or other electronic network activity information
    • Geolocation data sufficient to identify a precise physical location
    • Inferences about preferences and characteristics based on other personal information
    Sensitive personal information: SilentGrowl does not use or disclose "sensitive personal information," as that term is defined by applicable law, other than to provide you the virtual event platform and marketing services described above in this Privacy Policy, as permitted by California law. SilentGrowl does not sell or share sensitive personal information for the purpose of cross-context behavioral advertising.
    California's "Shine the Light" Law: Separate from the CCPA, California's "Shine the Light" law permits users of SilentGrowl's website and virtual event platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us at support@silentgrowl.com.

    C. Canadian Residents: Your Canadian Privacy Rights

    Under applicable Canadian privacy legislation, you have the following rights:
    • Access. SilentGrowl permits the reasonable right of access to your personal information. Upon written request and authentication of identity, we will provide you with access to your personal information under our control, subject to any legal requirements and applicable exceptions to the right of access. We will make the information available within thirty days or provide written notice where additional time is required to fulfill the request. Where an access request is refused, we will notify you in writing and provide our rationale for refusal along with a list of next steps available to you.
    • Accuracy. If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third party service providers to whom the information has been disclosed.
    • Complaint. You may also have the right to complain to the Office of the Privacy Commissioner of Canada or the appropriate provincial Information and Privacy Commissioner if you have concerns related to our privacy practices.
    If you are a resident of Canada and would like to exercise any of the aforementioned rights, please contact us at support@silentgrowl.com.
    Depending on your use of our website or virtual event platform, you may have the following choices:
    • Cookies Settings and Preferences. You may disable cookies and other tracking technologies through the settings in your web browser. While doing so may negatively affect your experience with the use of website and virtual event platform, it will not prevent us from transacting with you.
    • Marketing emails. You may sign up for our mailing list to receive promotional and other materials that may be of interest to you. If you no longer wish to receive marketing emails from us, you may choose to unsubscribe at any time by clicking on the "unsubscribe" link in our emails or by contacting us at support@silentgrowl.com.
    • Opt-Outs. You may contact us to opt out of the use or sharing of your personal information, including for marketing or advertising purposes, and/or the provision of your personal information to our business partners for such purposes.
    • Online behavioral advertising. We may use Google Analytics on our website or virtual event platform. For more information on how Google Analytics collects and processes information, as well as how you can control the information sent to Google, please review Google's site "How Google uses data when you use our partners' sites or apps" located at www.google.com/policies/privacy/partners/. You may control your advertising preferences or opt-out of certain Google advertising products (i.e. the Google Analytics cookies) by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences.

    Use by Children

    Our website, virtual event platform, and events are not intended for persons under the age of 16. We do not seek or knowingly collect personal information from persons under the age of 16, and we request that such persons do not provide such information. If you are under 16, you may not use our website or virtual event platform and may not attend our events. If we learn we have collected or received personal information from an individual under the age of 16, we will take reasonable measures to promptly delete such information from our systems.

    Effective Date

    This Privacy Policy is effective as of the "Last Updated" date cited above. This version of the Privacy Policy replaces and supersedes all prior privacy policies applicable to our website, virtual event platform, and marketing services.

    Changes to This Policy

    We may update this Privacy Policy. Updates will be posted on our website and virtual event platform with the "Last Updated" date modified.

    Contact Us

    If you have any questions regarding this Privacy Policy, please contact us at: support@silentgrowl.com.
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